Delete Your Account

Last updated: April 28, 2026

You can permanently delete your HourProof account and all associated data at any time. This page explains what gets deleted and how to request deletion.

How to Delete Your Account

Option 1: Delete from within the app (recommended)

1. Open the HourProof app and sign in.
2. Tap Settings (bottom tab bar, far right).
3. Scroll to the bottom and tap Delete Account.
4. Confirm deletion when prompted.

Your account and all data will be permanently deleted immediately.

Option 2: Request deletion by email

Send an email to support@hourproof.app with the subject line Delete My Account. Include the email address associated with your account. We will process your request within 30 days.

What Data Is Deleted

When you delete your account, the following data is permanently removed:

• Your account credentials and profile information
• All activity logs you have created
• All properties and groups you have added
• Any evidence items and attachments
• All app settings and preferences

What Data May Be Retained

The following data may be retained for a limited period after deletion:

• Crash logs (Firebase Crashlytics): anonymized diagnostic data may be retained for up to 90 days for stability analysis.
• Aggregate analytics (Firebase Analytics): anonymized, non-identifiable usage statistics that cannot be linked back to your account.
• Billing records: subscription purchase history is managed by Apple App Store or Google Play and is subject to their respective data retention policies.

Subscription Cancellation

Deleting your account does not automatically cancel an active subscription. To avoid future charges, cancel your subscription before deleting your account:

• iOS: Settings → Apple ID → Subscriptions → HourProof → Cancel
• Android: Google Play → Subscriptions → HourProof → Cancel

Questions

If you have any questions about account deletion or your data, contact us at support@hourproof.app.